We hope you love every item you order from Bow Beau Poppy! If something isn’t quite right, we’re happy to help with eligible returns.

Returns:

Items may be returned for store credit within 14 days of receiving your order. To qualify, items must be unworn, unwashed, and in their original condition with all tags attached.

Final Sale Items:

All sale items, preorders, and accessories are final sale and cannot be returned or exchanged. Please review your order carefully before completing checkout.

How to Start a Return:

To begin a return, please email [your email address] with your order number and the item(s) you’d like to return. Once approved, you’ll receive instructions for sending your return back.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Refunds & Processing:

Approved returns are issued as store credit in the form of a digital gift card once your item is received and inspected.

Damaged or Incorrect Items:

If your order arrives damaged or incorrect, please contact us within 3 days of delivery so we can make it right.